Refund policy

At Amara, your experience matters. If something isn’t right, we’ll take care of it.

90-Day Money-Back Guarantee

We stand behind Solivine completely. If you're not satisfied for any reason within 90 days of receiving your order, contact us and we'll make it right. No complicated process, no questions asked.

Returns

We offer a 90-day money-back guarantee. You don't need to return the product unused or in original condition. We trust that you gave it a fair try.

To start a return, please contact us at support@itsamarabeauty.com or though whatsapp.
If your return is accepted, we’ll provide a return shipping label and detailed instructions on how and where to send your package.
Items sent back without prior authorization will not be accepted.

You can always reach out to us for any return-related questions at support@itsamarabeauty.com or though whatsapp.

Damages and Issues

Please inspect your order as soon as it arrives.
If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

• Sale items

• Gift cards

Please reach out if you have any questions about a specific item.

Refunds

The refund will be processed automatically to your original payment method within 10 business days.

Please note that your bank or credit card provider may take additional time to post the refund.
If more than 15 business days have passed since your return was approved, please contact us at support@itsamarabeauty.com or though Whatsapp.